FAQ

Frequently Asked Questions

 

What is Brunswick Reserve?

Brunswick Reserve is a North Carolina lifestyle brand specializing in premium accessories, home fragrance products, and limited-edition collections designed for those who appreciate quality, craftsmanship, and distinctive design.


Where is Brunswick Reserve located?

Brunswick Reserve is based in Brunswick County, North Carolina. We proudly serve customers across the United States through our online store.


How long does shipping take?

Most orders are processed within 1–3 business days. Shipping times vary by location and carrier, but most customers receive their orders within 3–7 business days after shipment.


Do you provide tracking information?

Yes. Once your order ships, you’ll receive a tracking number by email so you can follow your package from our facility to your doorstep.


What is your return policy?

We want you to be satisfied with your purchase. If you experience an issue with your order, please contact us within 14 days of delivery and we’ll work with you to find a solution.


Are your products covered by a warranty?

If your product arrives damaged or has a manufacturing defect, please contact us immediately with photos and your order number so we can assist you.


How can I contact Brunswick Reserve?

You can reach us anytime through our Contact page or by email at:

BrunswickHempSupplyLLC@gmail.com

We aim to respond to most inquiries within 1–2 business days.


Will sold-out products be restocked?

Many of our standard products will be restocked. Limited-edition releases may not return once they sell out. Follow us on social media or join our email list for restock updates.


Do you offer wholesale pricing?

Yes. We work with select retailers and business partners. If you’re interested in carrying Brunswick Reserve products, please contact us through our Wholesale Inquiry page.


Are your limited-edition collections numbered?

Select limited-edition releases may include serialized packaging, collector features, or limited production runs. Product details will specify when a release is limited.


How do I stay informed about new releases?

Join our email and SMS list to receive:

  • Early access to launches
  • Limited-edition release announcements
  • Exclusive offers
  • Product updates


Are Brunswick Reserve products designed in North Carolina?

Yes. Brunswick Reserve is proudly based in North Carolina, and our collections are developed with a focus on quality, design, and craftsmanship.